This article describes how to troubleshoot slow UI or crash of the application.
1. Make sure the mobile queue is not flooded (60 + ripples):
If it is - Tap the settings button() and choose "Clear mobile queue":
2. Turn off and back on:
Press the power button until the white light turns off.
3. Go to the "start" screen:
Tap the settings button() at the bottom of the screen, then tap "Update".
Tap "CHECK AGAIN" 3-4 times until you see the "DONE" button:
If the problem persists please contact Ripples' support- email@example.com or call your local support number.