This article describes how to troubleshoot mobile application issues.
1. Make sure the Ripple Maker is connected to the internet.
2. Make sure your smartphone is connected to the internet.
3. Make sure to provide permission to "Location" on your smartphone.
4. Delete the application and download it back again.
Make sure to provide permission to "Locations" and "Photos".
In order to continue troubleshooting please contact your local support number or send an email to Support@Drinkripples.com and provide the ripples agent your Ripple Maker's physical location.