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Niv Mizrahi

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Activity overview

Latest activity by Niv Mizrahi
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    Niv Mizrahi created an article,

    Ripples Drop Box

    Tap here.    

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    Niv Mizrahi created an article,

    Upload Ripples - Sync Time

    This article describes the sync time for Ripple Maker and mobile channels.   -If you upload a new ripple to the Ripple Maker channels - it will sync in 10 minutes.   -If you upload a new ripple to ...

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    Niv Mizrahi created an article,

    How to find the Ripple Maker's Serial Number

    This article describes how to find your Ripple Maker's serial number.   1)You can find the Serial number on the bottom Start Screen:     2)You can find it by taping the 3 stripes on the top left s...

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    Niv Mizrahi created an article,

    Ripple Maker's Mobile Queue does not sync

      This article describes how to troubleshoot issues regarding the synchronization of the mobile queue.   Symptom:           Action:   1. Make sure the Ripple Maker is connected to the internet.   2...

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    Niv Mizrahi created an article,

    Not receiving a number after sending Ripple to a selected Location

    This article describes how to troubleshoot an issue related to the mobile application- not receiving a number.   Symptom:     Action:   1. Make sure the Ripple Maker is connected to the internet. ...

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    Niv Mizrahi created an article,

    Can't find Location On Mobile App

    This article describes how to troubleshoot mobile application issues.   Symptom:     Action: 1. Make sure the Ripple Maker is connected to the internet.   2. Make sure your smartphone is connected...

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    Niv Mizrahi created an article,

    Can't open the Mobile App

      This article describes how to troubleshoot mobile app issues.   Symptom:     Action: 1. Delete the application and download it back again. Make sure to provide permission to "Locations" and "Pho...

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    Niv Mizrahi created an article,

    Organization's Channel content does not sync (User Channel)

    This article describes how to troubleshoot content issues related to the Brand Channel.   Symptom:         Action:   1. Make sure the Ripple Maker is connected to the internet. 2. On the side menu...

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    Niv Mizrahi created an article,

    Main Channels content does not sync (Ripples Content)

    This article describes how to troubleshoot content issues related to the main content channels.   Symptom: 4 Ripples channel won't sync       Action:   1. Make sure the Ripple Maker is connected t...

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    Niv Mizrahi created an article,

    Ripple Maker doesn't turn on\Power button is not working

    Symptom:     Action: if you are Tier 2 agent, please click here. If the problem persists please contact Ripples' support- Support@Drinkripples.com or call your local support number.